Frequently Asked Questions
How can I change my password?
You can change your password through the single sign-on portal by clicking on your account and selecting reset password.
# MyQU Single Sign-On Portal
How can I inquire about a transaction in the Enjaz system?
For inquiries, visit the service Transaction Inquiry - Engaz System.
# Achievement
Who are the target audiences for course registration?
The platform targets Qassim University students, faculty members, staff, and community members from within and outside the university, according to the conditions and requirements of each training program.
# Development
How can I register for a training course?
You can register for available training courses by accessing the visitor portal, selecting the desired course, then clicking the “Register” button and completing the required information.
# Development
How can I view my courses and certificates?
After logging into the website, you can go to the “My Account” page at the top of the site, then enter the “Courses and Programs” section, where you can view all the courses you have registered for, as well as download the certificates you have obtained.
# Development
I haven't received a verification message on my phone, what should I do?
Try logging in with the ID number associated with the account through the “Nafath” portal. After logging in, click on your name at the top and select “Personal Data” from the menu. Ensure that the registered mobile number is correct, and you can modify it by clicking on the “Edit Mobile Number” button.
# MyQU Single Sign-On Portal
What is the Nafath application?
What is the Nafath application?
Nafath application is a national application developed by the National Information Center at the Saudi Data and Artificial Intelligence Authority (SDAIA). It enables users to verify their digital identity securely and reliably, and allows them to access government and private services integrated with the application.
# MyQU Single Sign-On Portal
How can I get the Nafath app?
You can download the Nafath app from the app stores (App Store andGoogle Play), or via the dedicated icons on the login page.
# MyQU Single Sign-On Portal
I'm having technical difficulties logging in, what is the solution?
You can submit a report through the “Saed” system, or contact us through the following channels: Email: it-sup@qu.edu.sa, or call or message via WhatsApp: 0163016666
# MyQU Single Sign-On Portal
What is two-factor authentication?
Two-factor authentication is an additional security layer that requires the user to provide two pieces of information to prove their identity, such as a password and a temporary code sent via text message to their mobile phone.