Freedom of Information
Overview
A set of provisions and procedures that regulate the exercise of the right to access public information (non-confidential) produced by public bodies, regardless of its source, form, or nature; in promotion of the principle of transparency and integrity.
Guidelines for Freedom of Information
- Transparency Make public information available clearly whenever possible, and promote proactive disclosure.
- Right to information: Enable all beneficiaries to request public information without discrimination, in accordance with approved procedures.
- Equality and Non-Discrimination Handling all information requests according to standardized criteria and procedures.
- Adherence to regulations Processing requests in accordance with relevant national systems, regulations, and policies.
- Protecting Restricted Information Non-disclosure of information that the system prohibits from being published, such as confidential information, personal data, or information that could affect national security or system-protected interests.
- Response speed: Process and respond to requests within the timeframes specified in the approved procedures.
- Information Quality Ensure that the information provided is as accurate, up-to-date, and complete as possible.
- Accountability and documentation Document all requests, actions, and responses to ensure review and follow-up.
- Awareness and Training Disseminating awareness of beneficiaries' rights and employees' obligations, and training specialists on implementing the freedom of information policy.
- Continuous improvement Periodically review procedures, measure performance indicators, and utilize feedback to improve the service.
Freedom of Information Services
Enhancing transparency and accountability
By enabling individuals to access public information related to the entity's business.
Decision Support
Through the utilization of data in studies, analyses, and report preparation.
Conducting research and studies
By researchers, universities, and research centers.
Improving Government Services
By analyzing data and extracting development opportunities and improving service quality.
Encouraging innovation
By developing applications or solutions based on available data, when permitted.
Enhancing community engagement
By enabling beneficiaries to track the performance of entities and provide suggestions.
Private sector support
In building services or products based on available data, according to the terms of use.
Improving institutional work efficiency
By reusing available information and reducing data request repetitions
Frequently Asked Questions
What does freedom of information mean?
What is the communication mechanism for submitting a request for information?
What are individuals' rights regarding access to or obtaining public information?
- The right to access and obtain any non-protected information at the university.
- The right to know the reason for denial of access or obtaining the requested information.
- The right to appeal a decision denying a request for access to information.
How long does it take to respond to a request for information?
Will the applicant be notified if their request is rejected?
If a request for access to or obtaining information is denied, the applicant will be notified electronically. The response will include the following information:
- Determine whether the request was rejected in full or in part.
- Reasons for rejection, if possible.
- The right to appeal this rejection and how to submit it.
Can I appeal the decision to reject the application?
If an individual wishes to appeal the rejection of an application, they may submit a written or electronic notice of appeal within a period not exceeding (10) working days from the receipt of the public entity's decision. The University's Appeals Committee will review the application, make an appropriate decision, and notify the individual of the review fees – which will be refunded if the committee approves the application – and the appeal decision.