Beneficiary satisfaction with digital services
Evaluations are collected automatically upon completion of each request via the electronic portal, the MyQU app, and the comprehensive contact center channels, and indicators are updated in real time.
0%General satisfaction
0Automated evaluation received
0Digital service linked to the measurement system
0Assisted system processing note and share
Satisfaction Rate by Service Category
Academic Services for Students
8 services 88% Average classShow the courses and hours remaining on the student's schedule1,240 ratings0%
View the student's registered courses1,105 ratings0%
Evaluation of courses980 ratings0%
View lecture schedule1,478 ratings0%
Request an alternative or supplemental test205 ratings0%
Student Enrollment Request356 ratings0%
Request to transfer out of the university96 ratings0%
Studying as a visiting student between universities126 ratings0%
Admissions and Digital Documents
6 services 90% Average classOnline admission for postgraduate studies427 ratings0%
Graduation Document Verification388 ratings0%
Checking digital documents and records634 ratings0%
Graduate Record Request213 ratings0%
Scholarships for non-Saudis342 ratings0%
Request for University Education Allowance187 ratings0%
Scientific research and arbitration
3 services 88% Average classSecure registration from outside the university61 ratings0%
Request to add a scientific arbitrator58 ratings0%
Open access93 ratings0%
Administrative and Financial Services
5 services 84% Average classRequest for payment of financial dues for suppliers89 ratings0%
Request for materials131 ratings0%
Return Material Request142 ratings0%
Summer work assignment request112 ratings0%
Request for Temporary Permit for Individuals with Health Conditions/Disabilities44 ratings0%
Public and Support Services
6 services 81% Average classQuery a transaction862 ratings0%
Initiative proposal47 ratings0%
Appointment service318 ratings0%
Facility booking service273 ratings0%
Register a new customer through the online portal154 ratings0%
Training Courses (Access)219 ratings0%
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