Official government website of the Government of the Kingdom of Saudi Arabia 
This document addresses cybersecurity controls for organizational social media accounts. It was prepared by the National Cybersecurity Authority with the aim of establishing a regulatory framework that defines the minimum requirements necessary to protect official accounts from cybersecurity risks and threats. The importance of this document is highlighted by the significant expansion in the use of social media platforms as official channels for communicating with stakeholders, which has increased the likelihood of exposure to hacking attempts, impersonation, or misuse. This necessitates the adoption of clear controls that ensure the safe and reliable use of these platforms.
The document begins with an executive summary and an introduction, which discuss the role of social media networks in improving user experience and accelerating response, alongside the associated security challenges. It also reviews the objectives of the controls, which include raising the level of cybersecurity, enabling entities to use these networks safely, and enhancing the ability to respond to cyber incidents. It also defines the scope of application, which includes government entities and some private entities with sensitive infrastructure.
The document includes an integrated control structure, distributed across three main components: cybersecurity governance, cybersecurity enhancement, and external cybersecurity. These components encompass a number of sub-controls covering multiple areas such as risk management, identity and access management, system protection, mobile device security, data protection, as well as incident and cyber threat management.
The document also emphasizes the importance of continuous commitment and implementation of these controls, through self-assessment or audit visits, stressing the need for regular updates to keep pace with technological advancements and emerging threats. In its entirety, it affirms that achieving social media account security requires the integration of policies, procedures, and technologies, alongside raising employee awareness, to ensure the protection of information assets and enhance trust in official digital channels.