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The course aims to equip students with the ability to distinguish between basic marketing terms and concepts. It will introduce them to the key elements of the marketing environment, the purchasing decision process, consumer behavior, and the factors influencing it. It will also cover the importance of using marketing research to achieve company objectives, and explain the significance of market targeting, segmentation, and positioning. Furthermore, the course will familiarize students with the elements of the marketing mix and how to manage them, as well as current and emerging issues in marketing, such as direct marketing, e-commerce, and globalization.
Knowledge and understanding, Chapter 1
Distinguish between basic marketing terms and related concepts.
Explains the key elements of the marketing environment
Demonstrates the purchase decision process, consumer behavior, and influencing factors.
Learn how to use marketing research to achieve company goals
Discusses the differences between market targeting, segmentation, and positioning
The marketing mix, also known as the 4 Ps, consists of:
* **Product:** The goods or services a company offers to its customers. This includes features, quality, branding, packaging, and services.
* **Price:** The amount customers pay for the product. This involves pricing strategies, discounts, payment terms, and credit.
* **Place:** How the product is distributed and made available to customers. This includes distribution channels, locations, inventory, and logistics.
* **Promotion:** The activities used to communicate the product's value to customers and persuade them to buy. This encompasses advertising, public relations, personal selling, and sales promotion.
**Managing the Marketing Mix:**
Effective management of the marketing mix involves:
1. **Understanding the Target Market:** Identifying and thoroughly understanding the needs, wants, and behaviors of the intended customers is crucial for tailoring each element of the mix.
2. **Setting Clear Objectives:** Defining specific, measurable, achievable, relevant, and time-bound (SMART) marketing objectives.
3. **Integrating the Elements:** Ensuring that all four Ps work harmoniously and consistently to support the overall marketing strategy. They should not be treated in isolation but rather as interconnected components.
4. **Competitive Analysis:** Monitoring competitors' marketing mix strategies to identify opportunities and threats.
5. **Monitoring and Evaluation:** Regularly tracking the performance of each marketing mix element and making adjustments as needed based on market feedback, sales data, and changing conditions.
6. **Adaptability:** Being prepared to adapt the marketing mix in response to changes in the market, customer preferences, technology, and the economic environment.
7. **Budgeting:** Allocating resources effectively across the different marketing mix elements to maximize return on investment.
Recognizes current and emerging issues in marketing, such as direct marketing, e-commerce, and globalization.
2. Skills, M2 Written Communication:
The student masters the linguistic skills necessary for preparing letters and reports within organizations and how to analyze them (writing and reading).
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