A simple icon, consisting of a series of links surrounded by a circle, is a common symbol for a connection or hyperlink. The lines of the icon are outlined in a dark black color on the background, with the addition of military elements of the Saudi national identity such as the Ghutra, Shamaa, and Saudi Bisht, to reflect the distinctive local character of Qassim University.
Links to official Saudi educational websites end with edu.sa
All links to official educational websites of government agencies in Saudi Arabia end with .edu.sa.
Black leather minimalist gesture tag, black circular grip, topped with a clear depiction of a Saudi tunic with a shamma and aqal, emphasizing the features of the Saudi bisht. This design symbolizes the concept of security and digital data privacy and reflects the identity of Qassim University.
protocol for encryption and security. HTTPS for encryption and security.
Secure websites in the Kingdom of Saudi Arabia use the HTTPS protocol for encryption.
Digital Government Authority

Registered with the Digital Government Authority with no: 20250413538

Qassim University logo
Open search engine
Search
MyQU Single Sign-On Portal
MyQU

Colleges

Section list

Effective communication and conflict management

Course Description: This course provides practitioners with the knowledge, skills, and behaviors needed by contemporary managers to communicate with individuals and other parties to negotiate and resolve emergent conflicts. This includes diagnosing root causes of conflict, effective negotiation practices, identifying alternative dispute resolution pathways, and selecting the best alternative for sustainable conflict resolution.
Credit hours: 3
Objectives of the course :

By the end of this course, the student will be able to:
Demonstrate knowledge in dealing with communication concepts, trends, and models.
2. Demonstrate knowledge in handling conflict concepts, approaches, and models.
3. Comparison of effective communication strategies.
Comparing effective conflict resolution strategies.
5. Selecting effective communication and conflict resolution practices.
6. Analyze the decision-making process effectively.
7. Evaluating workforce diversity, inclusion, cultural differences, and their role in communication.

Course outputs :

Distinguish between the concepts, principles, and theories of communication and conflict management.
Applies concepts, principles, and theories in various communication and conflict management contexts.
Demonstrates effective written communication skills.
4. Possesses oral communication and public speaking skills.
Uses computer applications in communication and conflict management.
6. Utilizes sound scientific research methodology in the field of communication and conflict management.
Practices critical and analytical thinking skills in communication and conflict management issues.
Adopts strategic thinking skills and innovative solutions in conflict management.
9. Commits to and applies sustainability principles in his/her professional practices.
10. Utilizes leadership, teamwork, and decision-making skills within the context of conflict management.
11. Differentiates between various ethical issues in communication and conflict management practices.
12. Bears his social responsibilities in the areas of communication and conflict management.
13. Competently and flexibly deals with cultural diversity in communication and conflict management environments.

Additional information:
  • Last updated: 2026-04-29

Suggestions

Single Sign-On Portal
Achievement
E-learning
Email
Directory of services
Query services

Cookies

This website uses special cookies to ensure ease of use, improve your browsing experience, and clarify the terms and policies related to About user privacy. By continuing to browse this website, you acknowledge that you accept the use of cookies and the terms of the Privacy Policy

Accept