Qassim University is a Saudi public university that offers various academic programs and is one of the most prominent universities in the Kingdom in the fields of education and research.

A simple icon, consisting of a series of links surrounded by a circle, is a common symbol for a connection or hyperlink. The lines of the icon are outlined in a dark black color on the background, with the addition of military elements of the Saudi national identity such as the Ghutra, Shamaa, and Saudi Bisht, to reflect the distinctive local character of Qassim University.
Links to official Saudi educational websites end with edu.sa
All links to official educational websites of government agencies in Saudi Arabia end with .edu.sa.
Black leather minimalist gesture tag, black circular grip, topped with a clear depiction of a Saudi tunic with a shamma and aqal, emphasizing the features of the Saudi bisht. This design symbolizes the concept of security and digital data privacy and reflects the identity of Qassim University.
protocol for encryption and security. HTTPS for encryption and security.
Secure websites in the Kingdom of Saudi Arabia use the HTTPS protocol for encryption.
Digital Government Authority
Registered with the Digital Government Authority No. : 20250413538
The logo of Qassim University consists of English text, Arabic text on the right, with a blue geometric design in the center, and reflects the official logo of the university.
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Customer Charter

Customer Charter

The Qassim University website is the main digital platform for communication and interaction with the university's beneficiaries and visitors, allowing them easy access to all information and e-services. Through its website, the university seeks to provide an integrated user experience that enhances the effectiveness of communication and achieves mutual benefit between the university and beneficiaries while ensuring transparency, quality, speed of completion, and quality in the provision of services.

 

  1. Qassim University Obligations

Based on Qassim University's goals and strategic vision, the university is committed to providing comprehensive and innovative digital services through its website. This charter defines the university's commitments towards all categories of beneficiaries to ensure providing the best levels of service, enhancing the quality of the digital experience, and maximizing the benefit for beneficiaries of different categories.

  1. Help and support

Qassim University Portal is committed to providing assistance and support to all beneficiaries, in order to meet the needs of the largest number of visitors to the site. This is done by providing legible and clear content, multimedia such as videos and illustrations, as well as detailed information and direct links to multiple forms of assistance, for example: Frequently asked questions and Communication guide.

  1. Privacy and confidentiality

Qassim University is keen to ensure that the confidentiality and privacy of user information is at the forefront of its priorities, as privacy and confidentiality policies are among the basic conditions for using the university's website. To learn more about the privacy and data protection policies, you can visit the Privacy Policy on the Qassim University website.

  1. Providing communication and engagement mechanisms

Qassim University is committed to interacting and responding to all inquiries or suggestions from the beneficiaries, by visiting
Contact us on the Qassim University website.

  1. Service Level Agreement

Qassim University is committed to defining clear and specific standards for the level of services provided to beneficiaries through its e-portal, to ensure the highest quality and efficiency in all procedures and digital services. These standards are considered a basic reference for evaluating performance and achieving beneficiary satisfaction while ensuring continuous development and raising the quality of services. Service Level Agreement On the website of Qassim University

  1. Responsibilities of beneficiaries

As part of the university's provision of the best services, beneficiaries have some responsibilities that contribute to enhancing their benefit from these services, most notably Terms of use  andDisclaimer Policy and Privacy Policy on the Qassim University website.

  1. Adherence to guidelines

Users are responsible for reading, understanding, and adhering to the guidelines provided on the Qassim University website.

 

The date the page content was last updated: 2025/06/12 at 10:38 am
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