{"id":79838,"date":"2026-05-03T22:19:00","date_gmt":"2026-05-03T19:19:00","guid":{"rendered":"https:\/\/www.qu.edu.sa\/?p=79838"},"modified":"2026-09-07T22:32:59","modified_gmt":"2026-09-07T19:32:59","slug":"digital-reporting-service-to-receive-complaints-and-suggestions","status":"publish","type":"post","link":"https:\/\/www.qu.edu.sa\/en\/news\/79838\/","title":{"rendered":"\u00abDigital Report\u00bb service to receive beneficiaries' complaints and suggestions"},"content":{"rendered":"<p class=\"wp-block-paragraph\">As part of its integration with the Digital Government Authority, Qassim University offers a seamless experience through the \u00abDigital Report\u00bb service, aiming to enhance response speed to beneficiaries' complaints and suggestions and improve their digital experience.<p class=\"wp-block-paragraph\">The service contributes to empowering beneficiaries to submit reports, feedback, and suggestions related to digital government services, thereby supporting service development and raising the level of beneficiary satisfaction.<br><br><a href=\"https:\/\/my.gov.sa\/ar\/services\/user-new-complaint\" target=\"_blank\" rel=\"noopener\">Service link<\/a><br><br><\/p><\/p> <p>","protected":false},"excerpt":{"rendered":"<p>As part of its integration with the Digital Government Authority, Al-Qassim University is offering an easy-to-use experience through the \u00abDigital Message\u00bb service; with the aim of enhancing the speed of responding to complaints and suggestions from beneficiaries and improving their digital experience. The service enables beneficiaries to submit complaints, comments, and suggestions related to digital government services, which supports the development of services and improves the level of satisfaction among beneficiaries.<\/p>","protected":false},"author":2,"featured_media":79839,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[447],"topofweek-line":[],"sdgs":[117,109],"post-setting":[],"departments-list":[30],"class_list":["post-79838","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-null","sdgs-sdg17","sdgs-sdg9","departments-list-it"],"permalink_manager":null,"_links":{"self":[{"href":"https:\/\/www.qu.edu.sa\/en\/wp-json\/wp\/v2\/posts\/79838","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.qu.edu.sa\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.qu.edu.sa\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.qu.edu.sa\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.qu.edu.sa\/en\/wp-json\/wp\/v2\/comments?post=79838"}],"version-history":[{"count":2,"href":"https:\/\/www.qu.edu.sa\/en\/wp-json\/wp\/v2\/posts\/79838\/revisions"}],"predecessor-version":[{"id":79841,"href":"https:\/\/www.qu.edu.sa\/en\/wp-json\/wp\/v2\/posts\/79838\/revisions\/79841"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.qu.edu.sa\/en\/wp-json\/wp\/v2\/media\/79839"}],"wp:attachment":[{"href":"https:\/\/www.qu.edu.sa\/en\/wp-json\/wp\/v2\/media?parent=79838"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.qu.edu.sa\/en\/wp-json\/wp\/v2\/categories?post=79838"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.qu.edu.sa\/en\/wp-json\/wp\/v2\/tags?post=79838"},{"taxonomy":"topofweek-line","embeddable":true,"href":"https:\/\/www.qu.edu.sa\/en\/wp-json\/wp\/v2\/topofweek-line?post=79838"},{"taxonomy":"sdgs","embeddable":true,"href":"https:\/\/www.qu.edu.sa\/en\/wp-json\/wp\/v2\/sdgs?post=79838"},{"taxonomy":"post-setting","embeddable":true,"href":"https:\/\/www.qu.edu.sa\/en\/wp-json\/wp\/v2\/post-setting?post=79838"},{"taxonomy":"departments-list","embeddable":true,"href":"https:\/\/www.qu.edu.sa\/en\/wp-json\/wp\/v2\/departments-list?post=79838"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}